Privacy Policy
Privacy Policy Disclaimer – Medineuro Wellness Clinic
1. Information We Collect
We may collect the following types of information:
• Personal details such as your name, email address, phone number, and date of birth
• Medical and treatment‑related information you provide during consultations
• Booking and payment information
• Website usage data through cookies and analytics tools
2. How We Use Your Information
Your information is used to:
• Provide safe, effective clinical treatments
• Manage appointments, enquiries, and aftercare
• Maintain accurate medical and treatment records
• Improve our services and website experience
• Send updates, newsletters, or promotional content (only with your consent)
We will never sell or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
We process your data under:
• Legitimate interest (clinic operations and communication)
• Consent (marketing emails or optional forms)
• Legal obligation (medical record‑keeping requirements)
• Contractual necessity (bookings and payments)
4. Data Storage & Security
Your information is stored securely using industry‑standard systems.
We take all reasonable steps to protect your data from loss, misuse, or unauthorised access.
Medical records are retained in accordance with UK healthcare regulations.
5. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request corrections or updates
• Request deletion (where legally appropriate)
• Withdraw consent for marketing at any time
• Request a copy of the information we hold about you
To exercise your rights, contact us directly.
6. Cookies & Website Tracking
Our website may use cookies to improve user experience and analyse site performance.
You can adjust your browser settings to refuse cookies if you prefer.
7. Third‑Party Services
We may use trusted third‑party providers (e.g., booking systems, payment processors, email platforms).
These providers are required to protect your data and comply with UK GDPR.
8. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Medineuro Wellness Clinic
Email: info@medineurowellness.com
Phone:07535420662
Address: TBC